What is the reason why the device is often offline after being removed and added again?
Why does the App always show that the device is offline, and how does it automatically recover in a second or two?
The gateway is next to the device, but the device is still always offline?
The device is offline and no one is around. Can I remotely reset the device to bring the device back online?
Use an Android phone to add a Bluetooth device to display offline?
What should I do when my device goes offline unexpectedly after it has been added?
How to troubleshoot when a 4G device goes offline?
I can't reset the device,but other products of the same model are working normally?
Marketing Cooperation
Business Cooperation
Customer Service
Media Inquiry
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question